CALLBACK INSTRUCTION

A touch-tone phone is required; On pulse phones turn the tone/pulse switch
to “tone” after you dial the access number

Access Number ?
The number to dial to Trigger a callback.
Callback Number?
Your home, office or mobile phone or at the hotel/visitor place that will
receive the callback.

Placing a Call

a) Dial your access number, listen to one ring and hang up. Do not let ring more than three (3) times. The system will call you back in a few seconds and you will hear:

“Welcomel, please enter the number to call followed by the pound(#) key.”

You now have a line to make all calls as if you were calling from the United States.

IMPORTANT: Entering the Pound Key (#) after dialing your number speeds the connection of the call. Entering (# + #) speeds disconnection of the call.

b) Dial: 00 OR 011 + [country code] + (city code) + Local Number for all international calls, EXCEPT when calling countries within the North American Numbering System (NAMS).These countries have AREA CODES
in place of CITY CODES and you dial: 1 + (area code) + number.
The NAMS countries are the US, Canada, Bermuda & the Caribbean countries, except for the Netherlands Antilles.

MENU FEATURES: At anytime after you have accessed the system and received your callback, you can press
(* + #) for the Menu for: 1) Account Balance; 2) Re-dial; 3) Speed-dial;
4) Change your Callback Number.
To exit the menu and make a call, press ( # ).

c) To hang up press the hash or pound key twice (# + #).

Special Instructions

MULTIPLE CALLS ON ONE ACCESS - Press the star key twice (* + *)
after each previous call and dial a new number.

MISDIALING – If you misdialed your number and need to start again,
press the star key once ( * ).

RE-DIALING - Press (* + *) to get a new voice prompt, then press (* + #)
for the menu, then press (2).

ACCOUNT BALANCE – To hear your account balance, press (* + #) for the
menu, then press (1).

SENDING ONE OR MORE FAXES –

a) Place your documents in the fax machine; Change the fax to MANUAL
OPERATION and dial your access number.

b) Hear one ring, hang up. If your fax machine is on PULSE”, turn the
tone/pulse switch to “TONE”.

c) Answer your callback, dial the number you are faxing to, press START when you get a fax signal, and hang up. To send additional faxes or to place
another call, press (* + *) immediately after you receive the
"TRANSMISSION OK" (a beep, tone).

Speed Dial Instructions

CREATING YOUR SPEED DIAL NUMBERS
a) Press STAR + POUND (* + #); then press (3) to access the speed-dial
menu.
b) When instructed, enter the two-digit speed-dial slot (01 to 99) you wish to
add (or change) and the telephone number for the slot.

USING YOUR SPEED DIAL NUMBERS – When prompted to enter your
destination number, enter the two-digit speed dial slot number (01 to 99)
assigned to the telephone number you wish to call.